Who we are and why we are different

Taylor Made Computer Solutions is one of the Solent region’s largest and growing IT service providers delivering tailored, fit for purpose, cost efficient professional IT solutions for businesses, education and public sector organisations. We pride ourselves on being highly regarded for our exceptional customer service and skilled people.

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About Taylor Made

Taylor Made Computer Solutions is a specialist IT service provider based in Fareham, Hampshire. Since 1994 we have been delivering professional IT solutions for businesses in and around central southern England.

Taylor Made has been ranked 6th Managed Service Providers (MSP) in Europe, the Middle East and Africa (EMEA) and 4th in the UK in a leading annual industry survey from MSPmentor in 2017. We were also listed as the 49th top MSP on its list of the world’s top 100 MSPs in 2014, something as a company we are particularly proud of.

That same year, we were also named a Super Elite Managed Service Provider by global market leader N-able Technologies, recognising Taylor Made for its success as an MSP, relentless focus on customer satisfaction and continued leadership in the IT community.

1994
Where it all began
Taylor Made Computer Solutions began in Nigel Taylor’s bedroom in Fareham.

Nigel’s very first order was an IBM ThinkPad Laptop, followed by 3 months consultancy, designing an IT strategy for Warings.

Only when Nigel’s bedroom became littered with office equipment did Aly Taylor, Nigel’s wife and now HR Director suggest he move into his first official office at 16 Little Park Farm Road, Segensworth.

1996
Fleet of branded cars
Our fleet of sign written cars are among the most recognisable on the M27 and now it is officially one of the biggest Skoda fleets in the country.

It all began in 1996, since then we have experimented with a variety of vehicles, including Mini Coopers and Chrysler Cruisers, but finally switched to Skoda Octavias in 2013.

Nigel still believes that this was the best decision he ever made.

2007
Best company to work for
It was a night to remember when we were named as the 8th best small company to work for in the Sunday Times 100 Best Small Companies to Work For.

This success completed an outstanding year for us as we also achieved excellent financial results. Turnover rose to 6m, a 25% increase on the previous year. In the month of February 2008 alone, we won 1m of business and so 2008 looked to be another promising year.

2017
Recognition to date
We were one of the first companies in the UK to be awarded Investors in People Gold Standard in 2009 and as a result, were invited to become one of only 30 Investors in People Champions.

In 2008 we became ISO 9001:2008 certified, further demonstrating our commitment to providing a first class, quality service to our customers every time.

We then went on to achieve ISO 27001:2014 certification, which provides our customers with the assurance that we follow information security best practice and our data is adequately protected.

Our Mission

To provide our clients with superior, fully managed IT products and services, assisting them with their IT strategy, whilst ensuring the solution we provide is tailored to suit their current and long term goals, through dedicated service and insistence on quality.

Our Vision

To be the IT service provider of choice whilst exceeding every expectation.

Our Values

  • We work hard
  • We exceed customer expectation
  • We are passionate about IT
  • We care
  • We go the extra mile

Why Choose Us

The right solution for you

Whether you choose a single product or service, or a complex fully managed IT solution for a multi-site enterprise, we understand IT systems and technology and will work closely with your existing and new suppliers to deliver the right solution.

We believe that every customer should be completely satisfied with their fully managed IT solution and receive excellent service from the Taylor Made team. To this end, every customer is assigned their own dedicated Account Manager and Service Manager and should they take IT support, receive full access to the Taylor Made service desk team.

Strong reputation and experience

We pride ourselves that the majority of our work is through recommendation from customers that are satisfied with our tailored IT solutions.

We believe that the quality of our service is demonstrated in satisfied customer’s referring others to ourselves and this is principally how the business has grown to where it is today.

We guard our reputation of quality seriously. We do not believe in compromising cost with quality. All of our products and services undergo a rigurous selection process and must be approved by our product board before we add them to our portfolio.

Accreditations and Certifications

We are proud to present a list of our certifications, sucessfully completed by our dedicated team of engineers and sales managers.

Our Directors

Nigel Taylor

MANAGING DIRECTOR

Aly Taylor

HR Director

Ian Lockwood

COMMERCIAL DIRECTOR

Joe Jeffers

FINANCE DIRECTOR

Matt Faulkner

TECHNICAL DIRECTOR

Join Our Team

Taylor Made Computer Solutions is an IT managed service provider based in Fareham, Hampshire providing IT and outsourced support solutions to businesses across the South of England.

Due to an ever expanding customer base and further demand for our services we are always looking for talented individuals to expand our team across all key areas, including customer service, account management and sales.

Our careers »