Hosted Telephony

Our Hosted Telephony solution is a flexible, powerful and cost-effective alternative to a traditional telephone system.

Hosted Telephony offers your business a complete communications service that allows the easy management of your telephony, whilst enabling your employees to maximise their productivity.

The service has a number of features, with an emphasis on control and administration through the web, removing the burden from your IT team. The system can be configured quickly according to your organisation’s changing requirements, whilst your employees can manage calls easily and effectively.

BROCHURE

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A new approach to Telephony

Hosted Telephony from Taylor Made is an on-demand service with no hidden costs. Only pay for what you need on a simple per-user basis and as there is no need to buy a PBX, there is a minimal hardware investment required.

Control and administration are simple via an easy-to-use web portal, further removing the burden from your IT team.

Benefit from free site-to-site calls (even across international boundaries) and lower call rates than with a traditional system, further reducing costs.

You can also improve the productivity of your workforce through hot-desking, remote working and extend the service to mobile devices, to ensure you never miss a call – even during unexpected events such as snow, flood or forced office closures. Hosted Telephony ensures your business can carry on making and taking calls in the event of disruption, as part of your disaster recovery plan.

Flexible and reliable service

With Hosted Telephony you are able to keep your existing numbers or choose new ones, you have complete control. You can even use any local area number, no matter where you are located.

Our Hosted Telephony is provided by Gamma, recognised industry leaders and one of the UK’s largest providers of voice services, utilising their own 3-ring network to ensure a quality, reliable telephony service. A dedicated IP connection is even provided by Gamma as part of the service, complete with SLA to ensure connectivity at all times.

Support for Hosted Telephony is available when you need it from our ServiceDesk team, backed up by Gamma’s own service desk when escalations are required, and all maintenance and upgrades are provided by our friendly team of engineers.

Hosted Telephony is ideal for any sized business looking for a cost-effective telephony solution with enhanced features that will improve productivity and disaster recovery capabilities.

Dedicated Team

A team of consultants will work closely with you to understand your business needs.

ServiceDesk Support

We have a highly skilled, friendly team of engineers on hand to help solve your IT issues quickly and efficiently when you need them most.

No Hidden Cost

There is no hidden cost with the on-demand service. You only pay for what you need on a simple per user basis.

One Number Anywhere

You will never miss a call again, one number can reach your desk phone if you are in the office or your mobile while on the move.

Control

You will have complete control. If you would like to keep any of your exisiting numbers or choose a new one, you can.
  • Taylor Made understand the importance of delivering support on time

    Portsmouth NHS Trust
    Taylor Made Computer Solutions have proven themselves to be a strategic IT partner for our team at Portsmouth NHS trust and we have started to see the benefits of such an arrangement.
  • Our business is better as a result of using Taylor Made's services.

    Absolute Calibration Ltd
    Taylor Made has never let our business down. Whatever we challenge them with, they always find an effective way to provide the service.
  • Taylor Made have been our IT provider for a while now.

    Active Nation
    Taylor Made are trustworthy, reliable and honest. How often can you say that about your IT provider?  
  • Our company data is in good hands thanks to Taylor Made.

    Liberty Leasing
    Securo Backup and Recovery has been a God send! No more coming into the office at weekends, Christmas and holidays to change tapes. We are so glad it is no longer something we have to worry about.  
  • Taylor Made has really helped our business over the years.

    Brendoncare Foundation
    Securo Backup & Recovery has enabled us to remove the need to keep changing backup tapes and storing them. It has also sped up the time needed to recover a document if required.
  • Working with Taylor Made was the best decision we made.

    PHVC Ltd
    They are a well run, friendly company with expertise and interest in the products they supply. They are such a great business.
  • Taylor Made have provided excellent support for our IT requirements.

    Marchwood Power
    Taylor Made proposed, designed and implemented SharePoint for our complex and demanding documentation but this is proving to be a great success in both its speed and flexibility.
  • In partnering with Taylor Made, life has become very dull!

    Dartmouth General Contractors
    We really like the flexibility that Office 365 provides. It enables us to scale to our business demands and provides a consistent set of applications across our staff base, despite their location. Having worked with TMCS for many years, we took their recommendation to move to 365 with the confidence that TMCS can efficiently backup and support the environment.
  • Taylor Made were there to ensure we could function as a business again.

    Khan Morris Accountants
    The fire was a very stressful time for us, but the detailed planning and hands-on approach from Taylor Made was critical and very important to the success of our business's relocation and IT system set up.
  • A high level of support is achieved from the staff at Taylor Made.

    Coffin Mew LLP
    Taylor Made designed and implemented our infrastructure as well as providing support, training and strategic advice. There has been strong customer service and quality which we see at all levels within Taylor Made.
  • A lot has changed in the ten years we have been working together.

    Beaulieu Enterprises
    We are delighted that with Taylor Made's help we have always been one step ahead of the game, which has made a positive impact on our services to visitors.
  • Taylor Made's staff are extremely kind and really good company.

    Liberty Leasing Plc
    Some of the engineers from Taylor Made visited our office and did a great job, and made a fast turnaround for us. They cracked on and were extremely friendly.
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Hosted Telephony

Businesses see average savings of between 50 percent and 75 percent after switching to Hosted Telephony.