Managed Outsourced IT
Many businesses believe that there are only two options available – you either outsource your IT or keep it in house, but this is simply not the case.
From outsourcing a core function such as support and management of IT platforms and users to a fully managed ITIL outsource service, whereby an IT manager is assigned to your business, working closely with you on an ongoing basis to advise on solutions and remedial actions to increase effiency and resolve support issues.
Taylor Made have spent over 20 years supporting businesses and have created a support solution built on a strategic foundation, that is both bespoke and unique to your business.
We also offer a variety of support options on either a pay-as-you-go or fixed price basis for all aspects of your IT.
Fully Managed Outsourced IT
Whilst IT is important and often vitally so, a clearly defined IT strategy can run relatively unattended, provided that the support function is aligned with the business needs and operating effectively.
From simply outsourcing a core function such as ServiceDesk or server management, to a fully managed ITIL compliant IT team, Taylor Made can deliver a high quality, cost effective and consistent support service over an extended period.
With an outsourcing service from Taylor Made, you are able to forget about the running of your IT and can benefit from reduced management overheads, whilst focusing on your core business activities.
Our proven outsourcing services are highly regarded by IT teams and business owners alike and we now have many teams of our engineers supporting organisations across the region on a full-time basis.
Flexible Support Resource
Many organisations experience peaks and troughs as IT staff come and go, through career development and technology changes. Sickness cover, training days and project work can all impact on day to day support and infrastructure stability.
This can present challenges to the business as IT strategy can become misaligned and skills gaps can undermine reliability. An outsourced solution from Taylor Made resolves these problems for many organisations.
All Taylor Made engineers have undergone a rigorous selection process, ensuring you are working with the best in the industry. Our outsource functions are also supported by full access to all Taylor Made resources including our ServiceDesk, senior technical teams and escalation engineers.
Taylor Made understand the importance of delivering support on time — Portsmouth NHS Trust Taylor Made Computer Solutions have proven themselves to be a strategic IT partner for our team at Portsmouth NHS trust and we have started to see the benefits of such an arrangement.
Around 89% of business are satisfied with their outsourcing contracts and will continue to keep their IT outsourced.