Outsourcing

Over this time we have also taken an ever greater responsibility for the IT support platform for larger organisations.

In many cases this is because the management team want to concentrate on the business and not running the IT systems.

Whilst IT is important and often vitally so, a clearly defined IT strategy can run relatively unattended, provided that the support function is aligned with the business needs and operating effectively.

Many organisations however do suffer peaks and troughs as IT staff come and go, through career development and technology changes. Typically we see IT staff staying around 18 months at many organisations.

This can present challenges to the business as IT strategy can become misaligned and skills gaps can undermine reliability.

Businesses can also become extremely reliant on single individuals, without any backup should that person leave or become unavailable during a critical time.

An outsourced solution from Taylor Made resolves these problems for many organisations.

From simply outsourcing a core function such as ServiceDesk or server management, to a fully managed ITIL compliant IT Team, Taylor Made can deliver a high quality, cost effective and consistent support service over an extended period.

All Taylor Made outsource functions are supported by full access to Taylor Made resources such as our ServiceDesk, senior technical teams and escalation engineers.

Our proven outsourcing services are very well regarded by IT teams and Business Owners alike and we welcome the chance to discuss if this facility is right for your business.