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Many businesses use Microsoft Outlook on a day-to-day basis, communicating with internal and external people. However, how many users actually realised there was a bug in their Outlook 2010?

A Windows security update for Outlook was released, which resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens specially crafted Office files.

The update caused an unforeseen problem that many users may not have noticed. When forwarding a plain text email with attachments that are most commonly sent by scanners or mobile devices, the attachment will disappear. Not only does one attachment disappear, but if you have multiple attachments and try to cancel one of them, all the other attachments will be cancelled too. If you forward emails from senders in html format, the attachment will be there.
At the time when the issue was occurring, Microsoft Outlook users had to save the attachment to a temporary location, open a new email and then re-attach the document again.

Microsoft acknowledged the problem and a fix has been released. Outlook users now need to install the latest updated to resolve the problem ‘January 22, 2018 update for Outlook 2016 (KB4011123)’

If you have any concerns, please contact the service desk on 01329 226 900.

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