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After a huge cyberattack on Butlins, it has sent a stark reminder that staff are the first line of defence against internet criminals.

Butlins being one of the largest holiday camps for families in the UK have confirmed that on Friday 10th August, up to 34,000 guests had their personal information stolen by hackers, after the data breach was a result of a phishing email.

Phishing emails are one of the most common attacks which hackers use to take personal information. They send through convincing emails to unsuspected victims, hoping they are vulnerable enough to click on the link allowing them access to personal information.

The breach that hit Butlins highlights the important role staff members have to play in cyberattacks. We are urging local businesses to make sure they train their employees on how to spot phishing emails.

How to spot a phishing email before it is too late:

The message contains a mismatched URL
URLs contain a misleading domain name
The message contains poor spelling and grammar
The message asks for personal information
Strange attachments
The email is sent from a public email address

Nigel Taylor, our Managing Director says: “Companies are ultimately in the hands of their staff to halt these attacks at the front line. Investment in protective software and back-up systems is of course vital but training really is the key to protection from attacks. Butlins’ case is a stark reminder that we should all be holding regular training with our staff to teach them how to spot tell-tale signs of a phishing scam.”

Taylor Made has the following tips to help businesses protect themselves from phishing scams:

Hold regular training with all staff to teach them how to spot suspicious emails
If you have the slightest doubt about the authenticity of an email don’t click the link
ALWAYS hover over links to see where they lead to
Forget the myth that Apple devices are immune from viruses
Be wary of clicking links from mobiles – this doesn’t give you the option to see where the links go

To find out more information about how Taylor Made can help protect your business from falling a victim of a cyberattack, visit our website HERE

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