Garmin is being asked to pay a $10 million after a Ransomware attack took its systems and apps offline on July 23rd. Garmin’s customers have been unable to log in to their Apps, visit their website, call, or email, for five straight days. The aviation industry who use their apps has also been affected. It is believed Russian cybercriminal group Evil Corp was behind the attack.
Garmin was forced to shut down its call centres, website, chat, email, Apps, and some other online services after the ransomware attack encrypted Garmin’s internal network and some core systems.
The attack had a significant impact on both Garmin, and their users, as Garmin was also forced to shut down the Garmin Connect service, which they rely on to synchronise watch and tracking data. A statement on their website says, “Garmin has no indication that this outage has affected your data, including activity, payment or other personal information.”
On Thursday 23rd, using Twitter, Garmin tweeted:
“We are currently experiencing an outage that affects Garmin.com and Garmin Connect,” the company also said. “This outage also affects our call centres and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologise for this inconvenience.”
This attack follows a 30% increase in Cybercrime since COVID-19 and will now likely be investigated by the ICO as part of a cyber breach investigation. If customer data has been taken, and the company did not safeguard its customer data sufficiently, they could now face a fine under GDPR (General Data Protection Regulation) for 4% of their global revenue (3.75 billion) which could equate to a fine of $150.320 Million.
This latest attack highlights the need for businesses of all sizes to work on Cybersecurity and as a bare minimum, arrange penetration testing to learn where their defences need strengthening.
If you are concerned about Cybersecurity, speak to one of our specialists today or get in touch below for a free consultation.