Transition Engineer

Job Summary: As a Service Transition Engineer at Taylor Made, you’ll be in one of the most varied roles in the business, getting involved in everything from building servers to carrying out large-scale customer migration projects and plenty in between. Experience with Microsoft Windows, Servers, Virtualisation, Cloud and Networking are essential but you’ll be working in a team with a broad range of first class IT knowledge, presenting daily opportunities to develop these skills further.

You’ll be working closely with the project management team, and collaborating with other teams across the business, as well as liaising with a range of stakeholders on customer sites, so strong communication skills will be key to your success.

So if you want exposure to the whole IT field, are big on delivering solutions to customers and ready to hit the ground running – we’ve love to hear from you!

Responsible to: Technical Consultancy Team Lead

Location: Head Office and customer sites as and when required

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  • Taylor Made understand the importance of delivering support on time

    — Portsmouth NHS Trust
    Taylor Made Computer Solutions have proven themselves to be a strategic IT partner for our team at Portsmouth NHS trust and we have started to see the benefits of such an arrangement.

  • Our business is better as a result of using Taylor Made's services.

    — Absolute Calibration Ltd
    Taylor Made has never let our business down. Whatever we challenge them with, they always find an effective way to provide the service.

  • Taylor Made have been our IT provider for a while now.

    — Active Nation
    Taylor Made are trustworthy, reliable and honest. How often can you say that about your IT provider?  

  • Our company data is in good hands thanks to Taylor Made.

    — Liberty Leasing
    Securo Backup and Recovery has been a God send! No more coming into the office at weekends, Christmas and holidays to change tapes. We are so glad it is no longer something we have to worry about.  

  • Taylor Made has really helped our business over the years.

    — Brendoncare Foundation
    Securo Backup & Recovery has enabled us to remove the need to keep changing backup tapes and storing them. It has also sped up the time needed to recover a document if required.

  • Working with Taylor Made was the best decision we made.

    — PHVC Ltd
    They are a well run, friendly company with expertise and interest in the products they supply. They are such a great business.

  • A really helpful and brilliant service provided.

    — UK Wide Leisure Company
    Matts visit to us yesterday at the outdoor sports centre was brilliant. He came in to setup some laptops for us. He was very helpful, made sure everything was working 100% before he left also took away a few actions to complete which he couldn't do whilst on site.

  • Taylor Made have provided excellent support for our IT requirements.

    — Marchwood Power
    Taylor Made proposed, designed and implemented SharePoint for our complex and demanding documentation but this is proving to be a great success in both its speed and flexibility.

  • In partnering with Taylor Made, life has become very dull!

    — Dartmouth General Contractors
    We really like the flexibility that Office 365 provides. It enables us to scale to our business demands and provides a consistent set of applications across our staff base, despite their location. Having worked with TMCS for many years, we took their recommendation to move to 365 with the confidence that TMCS can efficiently backup and support the environment.

  • Taylor Made were there to ensure we could function as a business again.

    — Khan Morris Accountants
    The fire was a very stressful time for us, but the detailed planning and hands-on approach from Taylor Made was critical and very important to the success of our business's relocation and IT system set up.

  • A high level of support is achieved from the staff at Taylor Made.

    — Coffin Mew LLP
    Taylor Made designed and implemented our infrastructure as well as providing support, training and strategic advice. There has been strong customer service and quality which we see at all levels within Taylor Made.

  • A lot has changed in the ten years we have been working together.

    — Beaulieu Enterprises
    We are delighted that with Taylor Made's help we have always been one step ahead of the game, which has made a positive impact on our services to visitors.

  • Taylor Made's staff are extremely kind and really good company.

    — Liberty Leasing Plc
    Some of the engineers from Taylor Made visited our office and did a great job, and made a fast turnaround for us. They cracked on and were extremely friendly.
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The SupportDesk on average resolve 94% of all tickets within 4 hours without the need to escalate them to our 2nd line engineers.