Please note our terms relating to the registration and management of domains for our customers:
Please note that we will respond to any enquiries within 5 working days.
To report any abuse related to the use of domains which we have registered please email email@example.com
To make a complaint regarding a domain-related service you have received from us please email: firstname.lastname@example.org. Should you wish to escalate our response to you please contact customer service department via our main contact phone number 01329 239900
There will be no fee for terminating a registration with us, however a customer wishing to transfer a domain from us to another provider may be subject to a £100 administration fee.
You will be notified approximately 30 days prior to your domain’s renewal. Domains are set to auto renew. Should you not wish to renew a domain we will set the domain to expire upon its renewal date. Should we not receive any notification the domain will auto renew for a further year.
Our general company terms and conditions can be found here.
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