Hosted Telephony
Our Hosted Telephony solution is a flexible, powerful and cost-effective alternative to a traditional telephone system.
Hosted Telephony offers your business a complete communications service that allows the easy management of your telephony, whilst enabling your employees to maximise their productivity.
The service has a number of features, with an emphasis on control and administration through the web, removing the burden from your IT team. The system can be configured quickly according to your organisation’s changing requirements, whilst your employees can manage calls easily and effectively.
A new approach to Telephony
Hosted Telephony from Taylor Made is an on-demand service with no hidden costs. Only pay for what you need on a simple per-user basis and as there is no need to buy a PBX, there is a minimal hardware investment required.
Control and administration are simple via an easy-to-use web portal, further removing the burden from your IT team.
Benefit from free site-to-site calls (even across international boundaries) and lower call rates than with a traditional system, further reducing costs.
You can also improve the productivity of your workforce through hot-desking, remote working and extend the service to mobile devices, to ensure you never miss a call – even during unexpected events such as snow, flood or forced office closures. Hosted Telephony ensures your business can carry on making and taking calls in the event of disruption, as part of your disaster recovery plan.
Flexible and reliable service
With Hosted Telephony you are able to keep your existing numbers or choose new ones, you have complete control. You can even use any local area number, no matter where you are located.
Our Hosted Telephony is provided by Gamma, recognised industry leaders and one of the UK’s largest providers of voice services, utilising their own 3-ring network to ensure a quality, reliable telephony service. A dedicated IP connection is even provided by Gamma as part of the service, complete with SLA to ensure connectivity at all times.
Support for Hosted Telephony is available when you need it from our ServiceDesk team, backed up by Gamma’s own service desk when escalations are required, and all maintenance and upgrades are provided by our friendly team of engineers.
Hosted Telephony is ideal for any sized business looking for a cost-effective telephony solution with enhanced features that will improve productivity and disaster recovery capabilities.
Hosted Telephony
Businesses see average savings of between 50 percent and 75 percent after switching to Hosted Telephony.